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Last updated: 2025
At Cielo Leather (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, shop with us, or interact with our services (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.
We may update this policy periodically to reflect changes in technology, legal requirements, or our practices. Any updates will be posted here with a revised “Last updated” date. Continued use of our Services after an update means you accept the new terms.
We collect personal information that you provide directly, information collected automatically through cookies and similar technologies, and information from third-party sources.
A. Information You Provide to Us
Contact Information: Name, email, phone number, billing and shipping address.
Order Details: Products purchased, order history, payment method (note: we do not store full payment card numbers).
Account Information (if applicable): Username, password, preferences.
Customer Service Interactions: Any messages or inquiries sent to us.
B. Information Collected Automatically
We use cookies and tracking tools to collect:
Device and browser type
IP address
Pages visited and time spent
Interactions with the site (e.g. products added to cart)
C. Information from Third Parties
Payment processors (e.g. transaction confirmation)
Analytics or advertising platforms (e.g. Google Analytics, Meta Ads)
Shipping and logistics partners
We use your data to:
Fulfill orders and provide customer support
Process payments securely
Manage your account and preferences
Communicate order updates and promotional offers
Prevent fraud and maintain site security
Understand customer behavior to improve our website and services
We use cookies and similar technologies to personalize your shopping experience and understand site traffic. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect site functionality.
For detailed cookie information related to our e-commerce platform (e.g., Shopify or WooCommerce), please refer to their cookie policy.
We may share your personal data with:
Service Providers (e.g. payment gateways, shipping partners, marketing tools)
Analytics and Advertising Partners (to improve our website and ads)
Legal Authorities when required to comply with the law or protect our rights
We do not sell or rent your personal data to third parties.
We take appropriate technical and organizational measures to safeguard your personal information. However, no online transmission or storage system can be guaranteed 100% secure. If you believe your information has been compromised, contact us immediately.
Depending on your location, you may have rights including:
Accessing or correcting your personal data
Requesting deletion of your data
Opting out of marketing communications (via unsubscribe links in emails)
To exercise these rights, please contact us using the details below.
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting personal information.
If you have questions about this Privacy Policy or how we handle your data, please contact:
Cielo Leather
Email: info@cieloleather.com
Website: https://cieloleather.com/
