Privacy Policy

Last Updated: [9 May 2024]

Welcome to Cielo Leather! At Cielo Leather, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy.

Information We Collect

When you visit the Cielo Leather website, we may collect certain information about you, including:

  • Personal Information: Such as your name, email address, shipping address, billing address, and phone number, which you provide to us when placing an order or creating an account.
  • Payment Information: Such as your credit card details or other payment information, which you provide to our payment processors to facilitate transactions.
  • Browsing Information: Such as your IP address, browser type, device type, and other technical information collected automatically when you visit our website.
  • Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and interactions with our website.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your orders, products, promotions, and updates.
  • Providing customer support and responding to your inquiries.
  • Improving our website, products, and services.
  • Preventing fraud and ensuring the security of our website and transactions.
  • Complying with legal obligations.

Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • Service Providers: We may disclose your information to third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

Your Choices

You have the right to:

  • Access, correct, or update your personal information by logging into your account or contacting us directly.
  • Opt-out of receiving promotional emails by following the instructions provided in the email or contacting us.
  • Disable cookies through your browser settings, although this may affect certain features and functionality of our website.

Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [contact@cieloleather.com].